jl 18 Casino Privacy Policy

1. Introduction

jl 18 Casino ("jl 18," "we," "us," or "our") is committed to protecting the privacy and personal data of every user who accesses the jl 18 platform, whether through our website at jl-18.com or any associated mobile application or service (collectively, the "jl 18 Platform").

This Privacy Policy describes how jl 18 collects, uses, discloses, stores, and protects personal information in connection with the operation of the jl 18 Platform. It applies to all registered users, visitors, and any individual whose personal data is processed by jl 18 in the course of providing its services to Filipino players.

This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC). By registering for a jl 18 account or continuing to use the jl 18 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with jl 18's Terms & Conditions, which govern your use of the jl 18 Platform.

2. Personal Data We Collect

jl 18 collects the following categories of personal data from users of the jl 18 Platform:

2.1 Identity & Contact Data

• Full legal name (as it appears on a government-issued ID)
• Date of birth and age verification information
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for identity verification purposes
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank) for withdrawal processing
• Transaction history, including deposits, withdrawals, and gaming activity

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session duration
• Pages visited and features used on the jl 18 Platform
• Game history, betting patterns, and wagering activity

2.5 Communications Data

• Records of communications with jl 18 customer support
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in/opt-out records

3. How We Collect Your Data

jl 18 collects personal data through the following means:

• Direct collection: Information you provide when registering for a jl 18 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the jl 18 Platform, including through cookies, web beacons, and similar tracking technologies (see Section 9);
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners in connection with transaction processing;
• Regulatory sources: Information received from Philippine government agencies or regulatory bodies in connection with compliance obligations.

4. How We Use Your Personal Data

jl 18 uses your personal data for the following purposes:

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl 18 processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary to perform the contract between you and jl 18 (i.e., the Terms & Conditions), including account management and transaction processing;
• Legal obligation: Where processing is required to comply with applicable Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and PAGCOR regulatory requirements;
• Legitimate interests: Where processing is necessary for jl 18's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

6. Data Sharing & Disclosure

jl 18 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC & Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with Philippine regulations;
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your transactions;
• Fraud Prevention Partners: Service providers that assist jl 18 in detecting and preventing fraudulent activity on the platform;
• IT & Hosting Providers: Cloud infrastructure and technology service providers that host and maintain the jl 18 Platform;
• Regulatory & Law Enforcement Authorities: Philippine government agencies, including the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), and law enforcement bodies, where disclosure is required by law or court order;
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

7. Data Retention

jl 18 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of the last transaction, as required by the Anti-Money Laundering Act;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of consent, whichever is earlier.

Upon expiry of the applicable retention period, jl 18 will securely delete or anonym ize your personal data in accordance with its data disposal procedures.

8. Data Security

jl 18 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl 18 Platform;
• Encryption at rest for sensitive personal data stored on jl 18 servers;
• Access controls limiting access to personal data to authorized personnel only, on a strict need-to-know basis;
• Multi-factor authentication for internal systems handling personal data;
• Regular security audits and vulnerability assessments of the jl 18 Platform;
• Staff training on data privacy and security obligations under the Data Privacy Act.

While jl 18 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in harm to you, jl 18 will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act and its IRR.

9. Cookies & Tracking Technologies

The jl 18 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Essential cookies: Necessary for the jl 18 Platform to function correctly, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login details, to improve your experience on jl 18.
• Analytics cookies: Collect anonymized data about how users interact with the jl 18 Platform, helping us improve performance and usability.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on the jl 18 Platform. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jl 18 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl 18:

• Right to be informed: You have the right to know how your personal data is being collected and processed by jl 18;
• Right of access: You may request a copy of the personal data jl 18 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jl 18's legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact jl 18's Data Protection Officer (DPO) using the contact details in Section 15. jl 18 will respond to your request within thirty (30) days, as required by the Data Privacy Act.

11. Minors

The jl 18 Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. jl 18 does not knowingly collect personal data from individuals under the age of 21. If jl 18 becomes aware that personal data has been collected from a minor, the account will be immediately suspended and the data will be deleted without undue delay.

If you believe that a minor has registered on the jl 18 Platform, please contact our support team immediately so that appropriate action can be taken.

12. Cross-Border Data Transfers

jl 18 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification partners operating internationally.

Where such transfers occur, jl 18 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012. jl 18 will not transfer your personal data to a foreign country unless that country has been assessed as providing an adequate level of protection, or appropriate contractual safeguards have been established.

13. Third-Party Links

The jl 18 Platform may contain links to third-party websites or services for informational purposes. jl 18 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the jl 18 Platform.

14. Changes to This Privacy Policy

jl 18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jl 18 will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.

The most current version of this Privacy Policy will always be available on the jl 18 Platform. Your continued use of the jl 18 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you must stop using the jl 18 Platform and may close your account in accordance with the Terms & Conditions.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl 18, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.

For responsible gaming concerns, please visit our Responsible Gaming page.